Services · Vol. IV
Kathy Sisk Enterprises offers a full spectrum of call-center services — chosen individually or run together as a single, managed program.
Start-up, reengineering, audit.
We assess operations, technology, staffing and KPIs — then return a clear plan. Whether you are launching a new center or re-tuning an established one, our consulting engagements remove the guesswork and put a roadmap in writing.
Capabilities
A 12-step platform for inbound & outbound.
From customer service to collections, order taking to outbound sales — our training curriculum has been refined over four decades and tens of thousands of agent hours. The 12 Step Platform guides an agent from introduction through the post-close with confidence.
Capabilities
Roadmaps, not recitals.
Our CEO has personally authored thousands of scripts across virtually every industry. Scripts are not read verbatim — they are guideposts that move the agent from A to Z while keeping the conversation human, accurate, and compliant.
Capabilities
Campaigns set up & managed.
We analyze your campaign, write the scripts, train the team, recruit the right center, and assign the agents best matched to your work — then manage the program for optimum results. You stay focused on your core business.
Capabilities
Engage